Shipping Policy

We aim to deliver your order safely and on time. Please review our shipping terms below.

1. Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• You will receive a confirmation once your order is shipped.

2. Delivery Time

• Estimated delivery time is 3–7 business days depending on your location.
• Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or high demand.

3. Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.
• Free shipping may be offered on selected orders or promotions.

4. Order Tracking

• Once your order is shipped, tracking details will be shared via email or message.
• You can track your order using the provided tracking link.

5. Delivery Issues

• If your package is delayed or not delivered, please contact customer support.

Customer Support Email: tosifpin01@gmail.com

• Ensure that the shipping address provided is accurate. We are not responsible for delivery issues due to incorrect addresses.

6. Damaged or Lost Packages

• If you receive a damaged package, report it within 48 hours with photos.
• In case of lost shipments, we will assist you in resolving the issue with the courier partner.

7. Failed Delivery Attempts

• Courier partners may attempt delivery multiple times.
• If delivery fails due to unavailability, the package may be returned.